General

This website includes the online store (e-shop) of the company with the name "ROOMS OF BEAUTY AND RETAIL TRADE OF CLOTHING, ACCESSORIES AND SALE OF SHOES" and the distinctive title "ROOMS OF BEAUTY". referred to, for reasons of brevity, as "Rooms of beauty", located in Volos, 54 K. Kartali Street, PC 38333, tel. 2421036223, e-mail: info @ roomsofbeauty, for the best possible customer service with the possibility of information on the offered products, as well as making purchases, following the distance online or telephone ordering of paid products, subject to the adequacy of stocks.


Terms and conditions of Sales

Any user who enters and uses the services of this online store or places an order by phone at 2421036223 and hours 09:00 to 17:30, from Monday to Friday, is considered to consent and unconditionally accepts the terms set out here . If a user does not agree with these terms he must avoid the use of the online store and any transaction with it, as well as any telephone ordering of products. Sending or telephone registration of your order implies acceptance of this Agreement and all its terms.


Product order / Sales contract

Placing an order through the e-shop, or by phone is the conclusion of a distance selling contract, regulated, inter alia, by Law 2251/1994 on "Consumer Protection", as amended and in force today by the relevant Greek and European legislation.

Possibility of concluding a valid order through the e-shop or by phone exists as long as the provisions on legal capacity of Greek Law are met, to natural or legal persons. Thus, orders can also be placed by representatives of legal entities, while Rooms of beauty reserves the right to claim from the persons legally responsible the price of any orders that will be made by legally incompetent persons.

In order to place an online order, the customer has the opportunity to register on the website of Rooms of beauty, entering the required information to verify his identity [name, email address, contact phone number, Password and Personal Secret Security Code]. Alternatively, the customer has the opportunity to place his online order as an unregistered member, ie as a Guest / GuestClient.

Orders for the shipment of products, against payment to the Rooms of beauty of the corresponding price listed on this website, are given online in writing by the customer by completing and sending the relevant Order Form available on this website (Rooms of beauty.gr) and are binding only if they have been accepted by the Rooms of beauty, after being informed of the order status that the customer will receive with the Order Confirmation, which is recorded in the Rooms of beauty systems, displayed on the customer's screen and sent by e- mail, following the submission of the order.

In order for your telephone order to be registered, by cash on delivery, you will be asked to provide the following information by telephone, which is recorded by the Rooms of beauty system: The code and full description / quantity of the product / products you wish to purchase, as well as and your personal information: name, mobile phone number, shipping address and e-mail address, the latter if available.

The listed retail prices of the various products that are displayed on the pages of the website include the legal VAT.

The various product offers are valid until stocks are exhausted or until their expiration date.


Order Confirmation

Before completing the registration of your online order, please make sure that you have entered all the required details correctly. From the moment you place the order, you will receive a confirmation e-mail, which will detail all the details of your order. Please note the order number in case you need to contact us. You have the obligation to check the correctness of the Order Confirmation details and to inform the Rooms of beauty in writing (no later than 2 hours from the receipt of the above electronic Order Confirmation notice) for any error, otherwise the information mentioned in the Order Confirmation applies. as they are in the Convention.

In the cases of telephone order, during which the conversation is recorded, the order receives a unique number, with which it is specialized, for which the customer is informed directly by the company, upon completion of the order.

Change of order

We can not modify orders that have already been registered in the system of Roomsofbeauty.gr or have been placed by phone. You can, however, cancel and create a new order at no extra charge within two (2) hours of placing the order (online or by phone). In case one or more products are not available, you can request a partial shipment. The above change can be done by e-mail at info@roomsofbeauty.gr and, in case the order has been made by phone, and by phone, to the order phones mentioned above, so you will be informed by phone about any change costs and the procedure to be followed.

Order cancellation

You can cancel your order by calling us at 2421036223 or via e-mail at info@roomsofbeauty.gr. Depending on the stage of development of your order, we will inform you about the options you have. However, if you cancel your order while the products have already been delivered to the carrier, then you will be charged with the shipping costs (ie the costs of shipping the products to you and returning them to the company).


Delivery / Shipping costs / Ownership / Risk

Orders for Greece

The products can be sent to you anywhere within the Greek Territory and especially to the place you have indicated to us in the Order Form with courier service. Shipments will be made daily, except Saturdays, Sundays and holidays.

Η χρέωση για κάθε παραγγελία είναι 3 €. Αν το δέμα αποσταλεί με αντικαταβολή, υπάρχει μια επιπλέον χρέωση 2 €.Σε όλες τις παραπάνω τιμές συμπεριλαμβάνεται ο Φ.Π.Α.

Delivery time is set at approximately 2 to 5 working days, depending on the destination. Rooms of beauty will make every effort to send you the products within the above working days while it is reserved for the cases of any shortages in products, so the shipping time will be different, about which you will be informed by the company.


Ownership of the product is transferred after full payment. The risk is transferred upon delivery of the products to you or to the third party you have designated to receive them. The goods travel on behalf of the customer.

Consumer rights

We remind you that Rooms of beauty, as a seller, must deliver the product you order with its agreed properties and without real defects, otherwise you have the rights of articles 534 et seq. Of the Civil Code, including the right of correction or replacement of the defective product, your refund or your withdrawal from the Contract under the following terms. In case the reason for the return is due to its fault, Rooms of beauty undertakes to bear the costs of returning the product to its headquarters.

Withdrawal

You have the right to withdraw from this contract within 5 calendar days without giving any explanation. The withdrawal period expires 5 calendar days from the day after you acquired, or a third of the carrier and designated by you acquired, the physical possession of the goods. In this case, you only incur the direct cost of returning the products.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement (eg letter) that will be mailed or emailed to the following details: For Rooms of beauty, K. Kartali 54, 38333 Volos, tel. 2421036223, e-mail: info@roomsofbeauty.gr
You can use the withdrawal form that you will find HERE, without this being mandatory. If you use this feature, we will send you a confirmation of receipt of your withdrawal by landline (eg email) without delay.
To meet the withdrawal deadline, it is sufficient to submit your statement of exercise of your right of withdrawal before the withdrawal deadline.

Consequences of withdrawal

If you withdraw from this contract, we will refund all the money we received from you (Excluding delivery costs), without undue delay and definitely within 5 calendar days from the day we are informed of your decision to withdraw from this contract. We will refund the above using the same payment method you used for the original transaction, unless you have expressly agreed otherwise. In any case, you will not be charged for such a refund. We have the right to delay the refund until we receive the products back or until you provide proof that you have returned the products, whichever comes first.

You must return our products to the following address:
"Rooms of beauty, K. Kartali 54, PC 38333 Volos, tel. 2421036223", without unjustified delay and definitely within 5 calendar days from the day you told us that you are withdrawing from the contract. The deadline is considered to have been met if you send the goods back before the end of the 5 day period. We remind you that in case of exercising the right of withdrawal you will be charged with the immediate cost of returning the goods. You must send the product in perfect condition in which you received it, ie without violating its packaging and confirming that the special markings of the product have not been removed. In addition, you must send us, along with the product, the retail receipt.

Swimwear and earrings are excluded from the exercise of the above right of withdrawal, for reasons of hygiene.


Product return instructions (non-withdrawal cases)

Σε περίπτωση επιστροφής των προϊόντων μπορεί να λάβει χώρα επιστροφή χρημάτων ή αντικατάστασή τους ή αντικατάσταση με άλλο προϊόν ίσης αξίας, εάν έχει εξαντληθεί, αναλόγως της επιθυμίας σας και κατόπιν συνεννοήσεως μαζί μας. Τα έξοδα επιστροφής του δέματος στην εταιρία, καθώς και τα έξοδα αποστολής του νέου, επιβαρύνουν τον πελάτη και όχι την εταιρεία, πλην της περίπτωσης στην οποία η επιστροφή οφείλεται σε υπαιτιότητά μας (π.χ. ελαττωματικότητα προϊόντος). Σε περίπτωση επιστροφής του δέματος διεκδικούμε τα έξοδα μεταφορικών.Στα προϊόντα bazaar αλλαγές γίνονται δεκτές μόνο σε χρώμα και μέγεθος, εφόσον υπάρχουν αντίστοιχα διαθέσιμα προϊόντα.

Returns are accepted if the following conditions are met:

- Fill in the return form or You contacted the same day or the next working day via email at info@roomsofbeauty.gr, stating your name, order number, the products you wish to return, as well as the reason for the return, and you returned to us products immediately within 5 working days. Alternatively you can call 2421036223.

- The products are in the same condition in which you received them, ie without having been unsealed or their packaging has been violated and without their special indications (tabs) being cut off.

- The products are accompanied by a photocopy of the retail receipt or delivery note, if an invoice has been issued.

- The product is accompanied by the return form in which you indicate your name, the items you return (code, color, size) and the reason for return. Alternatively, you can request us to credit the amount of the value of the product you return, in order to use it in the future in your next purchase and no later than six months from the date of issue of the return document. Especially if the return is due to a proven defect of the product, you can -in additionally and instead of the above options- ask us for a refund.

- You have received written approval from Rooms of beauty to return your e-mail.


If the above conditions are met, you can return the products to the following address, after your relevant consultation with the courier company:

«Rooms of beauty K.Kartali 54,38333 Volos. Contact phone: 2310 2421036223 »

In case of return of the products, and depending on the way you chose to pay for your order and the way in which their return will take place, your refund will be completed (except in cases of withdrawal) within fifteen (15) calendar days from date we will receive the products. After receiving the product, we will process your request immediately and we will inform you by e-mail about the way and time of processing it.

Note:
For hygiene reasons, our company will not accept returns on swimwear and earrings. All products returned to our company are subject to quality control.


To avoid inconvenience, it is good to carefully check - at the time of delivery of your order - the condition of the products and their intact packaging, in order to identify any obvious defects. In the event that a defect is found during the quality control of the returned product, Rooms of beauty will contact you to resolve the issue. All parcels sent by Rooms of beauty are checked before being sent and sealed accordingly. In case, however, you find an error, express your reservations in writing by e-mail, attaching a photo of the product in the condition you received it, and contact the head office immediately (the same or within the next working day from tradition).

If you find a problem with the content of the order or a defect was found in the goods, the return costs will be borne by the company, if the goods are returned by you within 5 working days from the date of receipt. Returns from abroad will be made by regular mail and you will be refunded the shipping costs you will have paid when we receive the product.

The defective product is repaired or replaced accordingly and returned to you again at the expense of Rooms of beauty. In case of non-replacement you get another product of equal value or you are refunded in cash the purchase value you have paid. To be accepted for a refund / replacement return, the wear must not be due to misuse of the product. If it is found that the damage is due to misuse by the customer, the product is returned in the same condition as we received it, and shipping costs in this case are borne by the customer.



Payment methods

The Products, prices, shipping terms (place, time, etc.) are what are listed on the Order Confirmation. Payment is made before or upon delivery of the product and can be made by one of the following payment methods.

1. By cash on delivery of your order upon delivery of the product in the place you selected (only for orders within Greece).

2. With VISA or MASTERCARD or MAESTRO credit card issued by any bank.

3. Via paypal (valid only for orders outside Greece)

Roomsofbeauty.gr has selected the best partners to guarantee the security of your payments with encrypted and secure connection. Payments are made through the secure environment (SSL 128 bit encryption) of Piraeus Bank. All banking information is confidential.



Delivery method

You receive your order through the courier service with which our company cooperates at the address you stated. The day the courier service receives the parcel, it will send you an informative SMS, with the shipment number.

In case you are absent when the courier service calls you, it will leave you with a notice stating your parcel number and the phone number you will need to call to arrange pick-up.

Greek shipments will take place daily, except Saturdays, Sundays and holidays. Orders placed from Monday to Friday until 17:30 p.m. are processed on the same day. Orders placed on Friday (after 17:30 pm), Saturday & Sunday are processed on the following business day.

Delivery (if all the products of your order are ready to be delivered) is made within 2 days for the capitals of the prefectures and the big cities. For inaccessible / remote areas and islands, delivery takes place within 4 days.


The above delivery times are indicative, concern working days (excluding weekends and holidays) and may vary depending on the conditions and availability of goods.

Rooms of beauty is not responsible for delays in execution (including delivery) due to cases that can not be attributed to its fault or due to force majeure and will be entitled to an extension of time for execution. Examples include strikes, terrorist attacks, war, supplier / transportation / production problems, government or legislative acts, and natural disasters.


Copyrights

The website includes material owned by Rooms of beauty, such as trademarks, service marks, service marks, trade dress, industrial designs and utility models and other content protected by law.

The content of this website (including texts, graphics, images, photographs and software) is the intellectual and industrial property of Rooms of beauty., And is protected by Greek, European and International Law. No part of this site may be reproduced, stored in a retrieval system, stored in a retrieval system, transmitted in any form or by any means, electronic or mechanical, in any form or by any means; content and its appearance, without the written permission of Rooms of beauty. The appearance of the material on the website should in no way be construed as a transfer or grant of a license or right to use or exploit it.


Data collection

Roomsofbeauty.gr designed its website so that its users can visit it without having to reveal their identity, unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an e-mail to info@roomsofbeauty.gr.

If you use this website, you unconditionally accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.



Processing and use of data

Roomsofbeauty.gr collects three types of data about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from axelaccessories.com , (3) information that the user gives us for update activations. When filling out any order form on our website, you will be asked for your name, address, postal code of your area, email address, telephone number, order payment method and credit card details, if you choose to pay with credit. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. Roomsofbeauty.gr makes use of the information you give us during the electronic sending of the form in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case , (iii) for new or alternative products offered by Rooms of beauty (iv) special offers Rooms of beauty You have the choice of whether or not to receive such communications from Rooms of beauty s by sending your request via e -mail to the email address info@roomsofbeauty.gr.



Access to personal data

Every order processing requires the collection of personal data. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of Roomsofbeauty.gr. By providing the above your personal data, you consent to the use of this data by the employees of axelaccessories.com for the reasons mentioned above. Axelaccessories.com requires its employees and the maintainers of its website to provide its customers with the level of security mentioned in this Privacy Statement. In no other case can Roomsofbeauty.gr share your personal information with others without your prior consent, unless this is mandatory under the provisions of the Law. In particular, under certain, legal conditions, the collection, use and disclosure of your personal data, which have been collected online, is permitted or required, without your consent.



Cookies

Roomsofbeauty.gr has the ability to use cookies as part of the facility, but also the operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as Roomsofbeauty.gr to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for the website www.Roomsofbeauty.gr to function properly and smoothly.



Correct, Modify or Delete Data

Rooms of beauty allows its users to correct, change, supplement or delete data and information posted on Roomsofbeauty.gr. If you choose to delete information, Roomsofbeauty.gr will act to delete this information from its files immediately. For the protection and safety of the user, Roomsofbeauty.gr will try to make sure that the person making the changes is indeed the same person as the user. To access or change your personal information, log in to your personal account on the website. To delete your personal data contact via e-mail at info@roomsofbeauty.gr. If you want to report problems with the operation of the website or to ask any relevant question, contact axelaccessories.com via e-mail at info@roomsofbeauty.gr.
Please note that we make every effort to protect your personal data, but the protection of your password on our website is up to you.

All the above, regarding the collection, processing, access to the personal data and rights of the users of the website, apply, mutatis-mutandis, also for the telephone orders, regarding the data that the customers are called to give by phone, in combination with any more specific provisions relating to telephone orders referred to in these terms.



Secure Transactions

Rooms of beauty is committed to ensuring the security and integrity of the data it collects about the users of its website. Your connection to the banking system for online payment is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Internet Explorer, Mozilla Firefox, Google Chrome, Opera, Safari support the SSL protocol and their use is recommended for the connection to the website of roomsofbeauty.gr.



Modification / removal of these terms and content of the website

Rooms of beauty reserves the right to expand, update and improve its website, and related products and services, to renew and modify at its discretion this policy, as well as the terms and conditions of transactions, by and with relevant amendment hereof. We encourage you to read this process at regular intervals to be informed of any changes to this content and applicable privacy policy. This policy will be modified from time to time without prior personal notice to users.

Rooms of beauty reserves the right to expand, update and improve its website, and related products and services, to renew and modify at its discretion this policy, as well as the terms and conditions of transactions, by and with relevant amendment hereof. We encourage you to read this process at regular intervals to be informed of any changes to this content and applicable privacy policy. This policy will be modified from time to time without prior personal notice to users.

In good faith and for your own protection, please, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the head office at 2421036223 or by sending an e-mail to info@roomsofbeauty.gr.



Applicable law and jurisdiction

The terms and conditions of use of this website, as they apply as amended by To Rooms of beauty, are governed by Greek law.

Any dispute arising in the context of the use of this website is subject exclusively to the jurisdiction of the Greek courts and in particular to the jurisdiction of the courts of Volos, with applicable Greek law.

 
Privacy
The processing of your personal data is done in accordance with the General Data Protection Regulation (GDPR) 2016/679 (EU). For more information about the processing of your personal data and your rights, you can refer to the Privacy Policy of our website, www.roomsofbeauty.gr, or contact the Data Protection Officer (DPO) by email info@roomsofbeauty.gr or by phone at +302421036223.