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PRIVACY AND PERSONAL DATA POLICY

The company Rooms of beauty recognizes the importance of the issue of their safety Your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum safety. Rooms of beauty has take all necessary steps to be fully in line with the General Regulation of Personal Data Protection 2016/679 (GDPR) and to is able to guarantee the security of all information, which related to your personal information and your transactions.

Personal data, in accordance with the definition given in Article 4 thereof GDPR, is the information that can be used to you recognize and communicate and trade with you, especially your name, your postal address, your email address, your phone number as well as other information when these combined with your personal information.

Rooms of beauty in the context of its business practice activities, processes their personal data of its collaborators and is the Controller according to the definition given in Article 4 of the General Data Protection Regulation 2016/679 (GDPR)

1. Protection of Personal Data.

The protection of personal data is governed by the new General Regulation on Personal Data Protection 2016/679 (GDPR), which is the new regulatory framework of the European Union (EU) in the field in question. The object of the law is to establish the conditions for the processing of personal data, the protection of the rights and freedoms of natural persons and in particular the right to protection of personal data.

1.1 Collection of your personal data.

The website www.roomsofbeauty.gr was designed so that users can visit it without having to reveal their identity and without having to provide personal data unless they wish. During your visit to the page of www.roomsofbeauty.gr you will need to we collect and process some of your personal data in order to offer you specific services and to be able to adequately meet your needs.

More specifically:
a) Personal data that you provide to us for the creation of an Account and the orders of the products of Rooms of beauty.

• If you want to register by creating an Account at www.roomsofbeauty.gr, by filling in the online form some
your personal data such as name, surname, date of birth, email, home address, telephone, Password and Personal Security Code (Password). In this specific electronic form you are given the opportunity to choose if you want us to send you via email useful updates, discounts, promotional messages and generally the news of our company. After creating a personal Account at www.roomsofbeauty.gr, you can click on "Login" to browse our website and order the products you want.
• If you decide to order products through the e-shop of www.roomsofbeauty.gr after you have already registered on our website, the information you filled out on the registration form will be used to complete your order. If you do not wish to register you can process your order as a regular Visitor by filling in the online form with personal information such as name, occupation, email address, shipping address, city, country Postal Code, contact telephone and then payment details. We may also give your phone number to the shipping company that will deliver your order. This information allows us to process your order, provide our services and inform you about its status.
• If you wish to contact us, you must fill in the required fields, your name and email in order to be identified and be able to answer you and serve you properly.
• If you wish to subscribe to our Newsletter, you must fill in your required email address in the field provided, in order for us to send you informative and advertising emails. You have the opportunity to choose whether or not you want to receive such communications from Rooms of beauty by sending your request via e-mail to the e-mail address eshop roomsofbeauty.gr
• Rooms of beauty periodically organizes research, promotions, business meetings to present and evaluate its products and services. He also participates in exhibitions, conferences, business events in Greece and abroad. The personal data that we consider to be provided to us voluntarily and in the framework of business cooperation (business cards, contact form forms) may be registered in our information systems, for the purpose of communication and information about the products - services and activities of the company, by phone or / and email. Personal data for the above purpose are: name, email, mobile / landline phone, profession, job.

b) Personal data from the use of electronic services on our website.
• Rooms of beauty uses cookies (small text files placed on your device) and similar technologies and services that use the IP address to provide its web sites and mobile applications and online services.
• We may also collect other information about you, your device, or your use of the Services in the ways we describe at the collection point or otherwise with your consent. You may choose not to provide us with certain types of information, but your ability to use certain services may be affected.

c) Personal data published by third parties.
• In the legitimate interest of Rooms of beauty to create buying interest in its products and services, it mayC
We process information that is published on the internet in search engines and social media applications (Google, YouTube, Facebook, Twitter, Instagram), in order to create personalized promotion and information of the potential customer by phone and / or email for the above commercial purpose. Rooms of beauty has accounts on various social media such as Facebook, Twitter, Instagram, etc., which often include functionality so that you can express your liking, share or comment on our posts or participate in contests through social networking applications. third parties. These social networking applications may collect and use information about your use of our website. Any personal information you provide through such social networking applications may be collected and used by other members of that application, your interaction with emails, and generally the messages you send us through social networking applications, details of your communication with our company , Such as the date, time and reason for contacting us, device IDs or other unique IDs. and these exchanges are governed by the privacy policies of the companies that provide each social networking application. Rooms of beauty does not control, nor is it responsible for the way in which these social networking applications collect and
process your personal data.
• If you decide to take part in a competition that runs the Rooms of beauty on a platform of a certain social networking application, for Your participation requires the completion of some of your personal information items in order to be eligible for the competition and to you let you know in case you win.

d) Personal data for commercial transactions.
• We keep in our information systems a file of your transactions with our company, the contracts with our customers and suppliers, personal data for the commercial transactions (sales, purchases, payments, etc.), contact details for these processes as well as information about the reports we make.
When communicating with you via Messenger, Viber, WeChat, Email, or by telephone (telephone calls are recorded), you may grant us your personal data for the settlement of your order from his e-shop Rooms of beauty. These personal data are also included financially your details such as checks, IBAN, partner banks etc for settlement of your payments.
• For those customers who wish, we grant Loyalty Cards or Crystal Member Card, where in addition to their personal identification, they are registered all their purchases as well as the points or discounts they receive with each their market.
• In case of complaints of e-shop customers or 
Refund requests, we collect the absolutely necessary information to settle your requests.
• We keep lists of contact details (name, phone, email etc) of our customers and partners, for the purpose of communication and our cooperation with them. 

In short, we only ask for as much information as we need to enjoy a unique shopping experience, consistent delivery of products you ordered, secure payment of your order and personalized service based on your needs and preferences. Legal basis for keeping and processing a file with your personal data from Rooms of beauty is, your explicit and free consent (GDPR article 6 par. 1a) which granted with the voluntary completion of your personal information, the execution of the contractual obligations (GDPR article 6 par. 1b), the execution legal obligations (GDPR article 6 par. 1΄c) as well as its legal interest Rooms of beauty (GDPR article 6 par. 1f).

e) Personal data collected through the video surveillance system of Rooms of beauty stores.
• The storage and transmission of a face image, which is collected by shooting from a fixed video camera, which operates permanently, continuously or at regular intervals, in the premises of the Rooms of beauty shops where customers, employees, etc. gather, constitutes processing of personal data. . The ultimate purpose of video surveillance of Rooms of beauty stores is the security of the space and the goods it sells and the placement of video surveillance equipment is always adequate and not excessive in conjunction with the purpose of processing. Rooms of beauty places cameras at entry / exit points (but without taking pictures from public places), at cash registers and safes, in warehouses, as well as in parking lots and electrical installations, and the video surveillance system is managed only by authorized person. Rooms of beauty avoids taking pictures in places where the hard core of the right to privacy is violated, such as spaces and vestibules, toilets, etc., does not record audio, and does not use the video surveillance system for control and supervision of employees. In any case, video surveillance files are not stored for more than 15 days. Exceptionally, in the event of an incident, the data may be exported from the system and stored in a separate file for up to 30 days. If the incident concerns a third party, the observance of the images takes up to 3 months.

f) Personal data collected and processed by Rooms of beauty for employees (and candidates).
• When a new job is created, Rooms of beauty, collects CVs of prospective employees which are either sent via email: info@roomsofbeauty.gr or by filling in a relevant form on our website name, email and attaching the CV, or after a one-on-one meeting with the prospective employees in the Retail stores of Rooms of beauty, or from CVs posted in MS outlook, to Fileservers and Skywalker. Rooms of beauty ensures that the personal data of each candidate is kept intact and secure, only for as long as necessary.
• Both the staff and the external partners of Rooms of beauty, are well trained and informed about their obligations regarding the protection of personal data of customers and professional privacy. There is always a contractual relationship between Rooms of beauty and its employees / external partners, with the necessary commitments of confidentiality and taking appropriate organizational and technical measures to protect the personal data of customers. Rooms of beauty maintains personal data of employees, which are included in their CVs, staff records and health certificates. These data are necessary for the fulfillment of contractual and legal obligations of Rooms of beauty.

1.2 Access and Use of your personal data.

Any personal data that you declare anywhere on the pages and services of the websites www.roomsofbeauty.gr are kept
solely for the purposes of your transactions with us, the improvement of the services provided and the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities only). Rooms of beauty can not share your personal information with others without your consent, unless legally required. Please note that under certain conditions permitted or required by law or by court order, the collection, use, and disclosure of your collected personal data may be
online, without your consent. In any case, the employees of Rooms of beauty who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
The company requires its employees and the maintainers of the website, to provide its users with the level of security mentioned in this privacy statement. In cases where Rooms of beauty uses third parties to support its systems, and for the smooth operation of some electronic services (data center, hosting, etc.) special reference is made to the relevant service contract and company takes care of ensuring confidentiality. third party recipients of your personal data may be partners of Rooms of beauty (Executors) who undertake the project of implementation and support in the products and services of Rooms of beauty and so may use some of our information you provide to provide those services. There is always a contractual relationship between Rooms of beauty and its partners, with the necessary confidentiality commitments and obtaining appropriate organizational and technical measures for the protection of personal data. The transport company with which we work we announce the name, the phone and the place of shipment of the products you have indicated to us, in order to send them to the right recipient, ensuring always the contractual obligation of the transport company to ensure the protection of your privacy and personal data. Except from notifications described in this Privacy Policy and Privacy Policy, we may share information about you with third parties, provided you provide it freely and expressly your consent. Rooms of beauty does not provide your personal information to recipients established outside the European Union or the European Economic Area. In addition the personal data you provide to us may notify the Personal Data Protection Authority, at in the event of a breach of your personal data data.

Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to Rooms of beauty is confidential and Rooms of beauty has taken all necessary measures to be used only to the extent deemed necessary in the context of the services provided. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.

1.3 Basic Principles of processing your personal data.

• The processing of your personal data takes place in a legal, fair and transparent manner
• The collection of your personal data is carried out only for specified, clear and legal purposes
• The collection of your personal data is adequate and relevant
• Personal data is accurate and up to date
• Inaccurate personal data is corrected or deleted
• Personal data remains confidential and securely stored
• Your personal data will not be shared with third parties unless it is necessary for them to be offered services by agreement
• In case of violation of your personal data the Rooms of beauty will notify the event without delay to the Data Protection Authority

Personal, and if necessary to you and will take all reasonable measures to prevent / limit your further damage.

1.4 Duration of the processing of your personal data.

When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require. When processing is performed under a contract you have entered into with us (eg ordering, selling), your personal data will be stored for as long as necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims based on the contract. For the purposes of promoting products and services (marketing activities), your personal data is kept until the withdrawal (Opt-out) of your consent, which can be done by you freely and at any time. So, if you have previously subscribed to the Rooms of beauty Newsletter, by giving your consent to send informative and advertising messages you have the opportunity to Opt-out and unsubscribe from the mailing list of Rooms of beauty. If you have registered on our website, your personal data, subject to your right to request their deletion, will not be automatically deleted after the fulfillment of your contractual obligation, in order to offer you a more complete picture of the purchases as well. your preferences in the products of Rooms of beauty.

1.5 Your rights.

Every natural person whose data is processed by Rooms of beauty has the following rights:

Right to information:
You have the right to be informed about the identity and contact details of us, or our representatives, the contact details of the Data Protection Officer (DPO), the purposes for which the personal data are intended, and the legal basis for the processing. , The recipients or categories of recipients of personal data. As part of the principle of transparency that governs the operation of our company, you can contact us requesting further information on how your personal data is processed and how to exercise your rights, by submitting the relevant requests. The answer
of your requests will be made without delay and in any case within one month of receipt of the request. This period may be extended by a further two months, if necessary, taking into account the complexity of the request and the number of requests.

Right of access:
You have the right to be aware of and verify the legality of the processing and to request copies of our personal data processed. So you have the right to access in the data and receive additional information about their processing. You also have the right to access more specific information on the content and manner of exercising your individual rights.

Right of correction:
You have the right to study, correct, update or modify your personal data

Right to delete:
You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legal interests. In all other cases (such as when there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist as the case may be (eg we have the right to refuse to delete personal for the purpose of establishing, exercising or upholding our legal claims).

Right to restrict processing:
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you dispute the accuracy of the personal data and until it is verified; (c) when personal data is not needed for processing purposes, however, it is necessary for you to establish, exercise, uphold legal claims; reasons why you are opposed to editing.

Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as controllers, as well as to the processing for the purposes of direct information promotion. In particular, you have the right to object to any decision made solely on the basis of automated processing, including profile training, which produces legal effects that affect or significantly affect you.
when this decision is either necessary for the conclusion or performance of the contract we have entered into with you, or is based on your explicit and free consent.

Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use and process it using commonly used processing methods. You also have right to ask us, if technically possible, to forward them data and directly to another controller. This is your right exists for the data you have provided to us and their processing carried out by automated means based on your consent or in execution of a relevant contract.

Right to withdraw consent:
Finally, Rooms of beauty informs you that where the processing is based on your explicit and free consent, you have the right to revoke it freely, without prejudice to the legality of the treatment based on your consent, before revoking it. To revoke your consent you can contact the Personal Data Protection Department of Rooms of beauty, at the following contact details: email: info@roomsofbeauty.gr In case you want to contact the Data Protection Officer (DPO)
email: info@roomsofbeauty.gr and phone: 2421036223 You can also use the unsubscribe options, by following (clicking) on the corresponding link, which exists in our electronic communications.

Right of complaint to the PDPA
In case of violation of your personal data you have the right to file a complaint to the Personal Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr.

1.6 Cookies.

Rooms of beauty uses cookies as part of the facilitation and operation of services through its website. Cookies are small files, which are sent and stored on your computer allowing websites such as www.roomsofbeauty.gr, to operate smoothly, to collect your selections, to identify frequent users, to facilitate your access to it, and to collect data to improve the content of the website. Cookies do not cause damage to your computers, nor to the files stored on them. We use cookies to provide you with information and to process your orders. You must keep in mind that cookies are absolutely necessary in order for the website www.roomsofbeauty.gr to function properly and smoothly. In any case you can delete cookies according to the instructions of the browser manufacturers
you are using.

1.7 Third Party Websites. 

This privacy policy applies only to the website www.roomsofbeauty.gr and does not cover the links to other websites and, therefore, the information collected by the parties who own and control those websites, or the use of their cookies.

2. The security of your personal data.

Rooms of beauty is committed to ensuring the security and integrity of the data it collects about users of the website www.axelaccessories.com. Rooms of beauty has adopted procedures for the protection of your personal data that are either submitted to the website or provided by phone. These procedures protect your personal data from any unauthorized access or disclosure, loss, misuse or destruction. They also help to certify that this information is accurate and used correctly. This security is achieved by the following methods:

2.1 Customer Identification.

The codes used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the Axel online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest that you use not only letters and numbers but also
symbols and password creation.

2.2 Ensuring the Confidentiality of the Transfer of Your Personal Data.

To ensure the confidentiality of data transfer, we use the TLS 256 bit encryption protocol. The system is certified by COMODO CA Limited, which specializes in transaction security.

2.3 Controlled Access (firewall).

Access to Rooms of beauty (servers) systems is controlled by a firewall, the which allows the use of specific services by customers / users prohibiting, at the same time, access to systems and databases with confidential data and information of the company.

2.4 Encryption.

Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. When ordering and if the user / customer has logged in with his username and personal code in the online store of Rooms of beauty, all communication between your computer and the systems of Rooms of beauty is encrypted using a 256 bit key. That is, every time you send information to the system, your browser first encrypts it using a 256-bit key and then sends it to the system. The Rooms of beauty system first decrypts the information it receives using the same key (predefined by start your connection to the service) and then process them. Rooms of beauty systems send you information following the same encryption process. At any point of the website www.roomsofbeauty.gr enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is TLS 256-bit encryption.

2.5 Children.

By giving your consent you responsibly declare that you are over 16 years old. If you are under 16 years old, you may use our website and its services only with the participation and approval of a parent or guardian.

3. Renewals and changes.

The website www.roomsofbeauty.gr is constantly updated and expanded both functionally and in terms of products and services, as a result of which it renews the current policy of protection of the secrecy of transactions. We encourage you to read this page at regular intervals in order to be informed of any changes to the content of this protection policy. Unfortunately, no security system is guaranteed 100% secure. Therefore, we do not take responsibility for the access, alteration or loss of your personal data, which is due to external factors beyond our sphere of influence or for reasons of force majeure. By using this website, or by providing personal information to us in any way, you agree that we may contact you electronically regarding the security, privacy and administrative matters relating to your use of the website.

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